Privacy Policy
Carpool Korea is committed to protecting the privacy and personal information of users and visitors who access carpoolkr.com. This Privacy Policy explains how information may be collected, used, stored, protected, and disclosed when users access our website or use our vehicle purchasing, inspection, booking, shipping, export, and related services.
This Privacy Policy applies to information collected directly through carpoolkr.com and through interactions with Carpool Korea in connection with our services. It does not apply to unrelated third-party websites, platforms, or services that may be accessed through external links.
Carpool Korea does not sell users' personal information to unrelated third parties for their independent marketing purposes. Carpool Korea may use information provided by users to operate carpoolkr.com, process inquiries and transactions, provide vehicle and shipping information, communicate important service updates, improve our services, and provide relevant promotional information where permitted.
1. Information Collected
Carpool Korea collects only the information reasonably necessary to operate carpoolkr.com, provide vehicle purchasing and export services, process transactions, communicate with users, and improve our platform. The type of information collected may vary depending on how a user interacts with Carpool Korea and which services the user chooses to use.
Information we may collect includes account registration information, name, email address, telephone number, company information, country or destination information, vehicle inquiries, booking information, transaction-related information, consignee or shipping information, customer communications, and information generated through use of the website. We may also collect technical information such as browser type, device information, IP address, pages visited, searches performed, and interactions with website features where reasonably necessary for operation, security, analytics, and service improvement.
Information Searches
When visitors search for vehicles or use vehicle filtering and comparison features on carpoolkr.com, Carpool Korea may collect information about searches, filters, viewed vehicles, saved vehicles, and other interactions. This information may be used to improve search results, website functionality, vehicle recommendations, inventory presentation, and the overall user experience.
Email Addresses
When users provide an email address through carpoolkr.com, Carpool Korea may use it to create or manage an account, respond to inquiries, provide quotations or invoices, send booking and payment information, provide vehicle or inspection updates, communicate shipping or documentation information, provide customer support, and send other service-related communications.
Carpool Korea may also send information about new services, vehicles, promotions, announcements, or other relevant offers where permitted. Users may manage or unsubscribe from promotional communications where an unsubscribe option is provided. Important transactional, security, payment, booking, or service-related communications may still be sent when necessary.
Cookies
Carpool Korea may use cookies and similar technologies on carpoolkr.com to maintain website functionality, remember user preferences, support account sessions, understand website usage, improve performance, and provide a more convenient browsing experience.
A cookie is a small data file that may be stored on a user's browser or device. Cookies may allow carpoolkr.com to recognize a browser or device, maintain certain preferences, understand general traffic patterns, and analyze how website features are used.
Carpool Korea may use information obtained through cookies to improve website performance, security, functionality, and user experience. Cookies do not automatically provide Carpool Korea with information that directly identifies a user unless such information has been provided by the user or is otherwise lawfully associated with the user's account or activity. Users may control or disable certain cookies through their browser settings, although doing so may affect the availability or performance of some website features.
2. Disclosure of Information
Carpool Korea may disclose or share information where reasonably necessary for the operation of its business and services, including in the following circumstances:
- When disclosure is required or permitted by applicable law, regulation, court order, government authority, or other lawful request.
- When reasonably necessary to enforce our Terms & Conditions, investigate fraudulent or unauthorized activity, collect outstanding payments, or protect the integrity and security of our services.
- When reasonably necessary to protect the rights, property, safety, business interests, customers, employees, partners, or users of Carpool Korea and carpoolkr.com.
Carpool Korea may work with third-party service providers or business partners that assist with services such as payment processing, vehicle transportation, inspection, shipping, customs and export documentation, website hosting, communications, analytics, customer support, and other operational activities. Where information must be shared for these purposes, Carpool Korea will seek to limit the disclosure to information reasonably necessary for the relevant service.
Third-party service providers are expected to process information only for the applicable service or lawful purpose and to handle information in accordance with applicable contractual and legal requirements.
3. Children's Privacy
Carpool Korea vehicle purchasing, trading, and export services are not intended for children. Users who are not legally permitted to enter into transactions or contracts should not create accounts, purchase vehicles, or provide personal information through the website without the involvement and authorization of a parent or legal guardian where required by applicable law.
If Carpool Korea becomes aware that personal information relating to a child has been collected in circumstances where parental or legal guardian consent was required but not properly obtained, appropriate steps may be taken to delete or otherwise handle the information in accordance with applicable law.
4. Changes in Privacy Policy
Carpool Korea may update this Privacy Policy from time to time to reflect changes to carpoolkr.com, our services, business practices, security measures, or applicable legal and regulatory requirements.
When material changes are made, the updated Privacy Policy will be published on this page together with an updated effective date or other appropriate notice where required.
Users are encouraged to review the Privacy Policy periodically to remain informed about how Carpool Korea collects, uses, protects, and manages information provided through carpoolkr.com.
5. Security
Carpool Korea takes reasonable administrative, technical, and organizational measures designed to protect information collected through carpoolkr.com against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
Carpool Korea takes reasonable steps to maintain the security of user and transaction information. However, no website, internet transmission, electronic storage system, server, or database can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their account credentials and should notify Carpool Korea promptly if they become aware of suspected unauthorized access to their account or other security concerns relating to carpoolkr.com.